Where this Privacy Policy applies

This Privacy Policy applies to the Tick For Two website(s) and Application. For the sake of brevity, we refer to all of these collectively as the "Services" in this Privacy Policy and have included links to the privacy policies of all related services. Some services may require their own separate privacy policy; in such cases, the specific service's policy applies rather than this Privacy Policy.

What information we collect

For the App to function and connect you with someone you saw in person—and whom you are interested in getting to know—you must enter certain information about yourself, such as basic details regarding your appearance or profile.
Additionally, through the App's operation, we collect information such as the time and specific location where you saw a person and either expressed interest or responded to interest they showed in you by making the characteristic gesture.

You can find more detailed information below.

What information do you enter/provide to us?

To use the services of the Tick For Two Application, you provide us—at your discretion—with certain information, which includes the following:

• When creating your account, you provide us with at least your email address and mobile phone number, as well as certain basic details necessary for the operation of the Application, such as your gender and date of birth.
• In your profile, you can enter your sexual orientation and other information—such as details about your physical appearance, whether you own a car or a motorcycle, and your hobbies or interests—as well as upload photos. By providing such information to the App, you consent to its use for the purposes specified and defined in this Privacy Policy. To add photos, you may need to grant us access to your camera or photo gallery.
• When you create an account on the App and pay the relevant subscription fee via the international digital payment platform Viva Wallet, you provide us—or the payment service provider—with information such as your debit or credit card number.
• When you choose to participate in our advertising campaigns, events, or competitions, we collect the information you use for your registration or participation.
• If you contact our User Support Department, we collect the information you provide during the communication.
• We also process your written conversations with App users—specifically those with whom you expressed Interest and who responded, or whose expression of Interest you accepted—as well as the content you publish, to ensure the proper functioning and protection of the App’s services and to keep all App users safe.

Information we receive about you from other sources

In addition to the information you provide directly to us, we also obtain information about you from other sources, such as:

• Users/Subscribers: Other users may provide us with information about you regarding your use of our services via the Application—for instance, following a communication with you or if they submit a report concerning you.
• Social media: In the event that you choose to log in to your account on the Application using your account from a specific social network (e.g., Facebook, Instagram) or to upload information to the Application—such as photos—from one of your social media accounts.

Information collected automatically during the use of the Tick For Two Application

• Usage information
  When you use the App, data regarding your specific activity or choices is generated—such as posting a "Look of the Day," expressing "Interest," or accepting "Interest" shown in you—along with all associated information. Information is also collected regarding when and how you used the App, as well as your communications with another person with whom you exchanged expressions of "Interest."
• Device Information
  We collect information from the device or devices you use to access the Application. This includes information regarding hardware and software, IP addresses, device identifiers and types, Application settings and features, Application errors, advertising identifiers (randomly generated numbers that you can reset via your device settings and, in some cases, disable entirely), and identifiers associated with cookies or other technologies capable of recognizing a browser or device.
• Information collected via cookies or similar technologies
  To recognize you and/or your device(s), we use—and may allow others to use—cookies or similar technologies such as pixels, tracking codes, and software development kits (SDKs). You can read about why we use them and how you can better control their use in our Cookie Policy.
• Other information collected with your consent
  Precise Location: To enable communication with a person you have seen and wish to contact or get to know, the Application requires—subject to your consent—the ability to collect and record your precise geographic location from your device. Collection of your geographic location may occur in the background while the Application is open or active, provided the permission you grant us explicitly allows for such collection. Please note that if you refuse to grant us permission to collect your precise geographic location, the Application will be unable to provide its features to you.
• Other information
  All the information about yourself that you enter into your Profile to ensure the App functions correctly—such as your "Photo of the Day," profile photo, car ownership status, etc.

How we use the information

The primary reason we use your information is to provide you with the Application’s services and features—and, by extension, to improve them—as well as to protect the safety of all Application users, including you. 

Through the practical examples that follow, you can see the reasons why we use your information.

a) Managing the App and your account

• To be able to create and manage your account.
• To display your profile and, more generally, to manage your account.
• To display your profile to other users in whom you have shown interest or whose expression of interest you have accepted.
• To enable users to search for interests and facilitate communication between two users. 
• To organize the display of user profiles.
• To be able to communicate with you regarding the Application's services.
• To provide you with support as a user/subscriber of our Application 
• Personalize prices and complete your transactions
• Participate in contests and various prize draws.

b) To provide you with offers and manage the App's promotional campaigns.

• To run promotional campaigns and measure their effectiveness, both within the app and externally.
• To inform you about our new services or offers that might interest you.

c) To improve and upgrade the application

• To conduct market research.
• To monitor user communication with the User Support Department in order to improve the Application's services.
• To understand how users typically use the App's features, so that we can improve them. 
• To potentially develop additional features in order to meet the needs and requests of our users.

d) To prevent, detect, and combat fraud and, more generally, illegal and unauthorized activities.

• To identify, through monitoring of reports and interactions between users, and to address current potential or suspected violations of the Terms of Use.
• To understand and design better measures/countermeasures against violations of Terms of Use.
• To exercise or enforce our rights as set out in the Terms of Use.
• To retain data regarding violations of Terms of Use.
•  with the aim of preventing any recurrence.
• Inform users who have submitted a report about the outcome of the actions taken in response to their submission.

e) To ensure the compliance of Application Users with the law 

• All users must comply with the requirements of the relevant applicable legislation.
• We should help enforce the law.

- In the Frequently Asked Questions, you can find more information about how we process personal information through profiling and automated decision-making.

In order to process your information as described in this Privacy Policy, we rely on the following legal bases:

• Provision of the Application’s services to you
  We process your information for the purposes listed above in section A in order to fulfill the "contract" you have with us. For instance, as you use the Application to communicate with a person you have seen and are interested in, we use your information to maintain your account and profile, to display it to users—or specifically to the user who interests you or has shown interest in you—and to enable you to locate, identify, and communicate with a specific person who is looking for you or whom you have searched for.
• Legal interests
  We process your information for purposes B, C, and E based on our legitimate interests. For instance, we analyze the usage and behavior of the Application’s users in order to improve it and suggest offers we believe may interest you; we process information to maintain user safety; and we process data where necessary to exercise our rights, assist law enforcement, and defend ourselves in the event of legal proceedings.
• Compliance with applicable laws and regulations
  We process your information where necessary to comply with applicable laws and regulations. For instance, we retain traffic and transaction data to comply with accounting, tax, and other statutory data retention obligations, and to enable us to respond to valid access requests from law enforcement authorities. We also retain data evidencing our users' consent and decisions to opt out of personal data processing or specific features.
• Consent
  If you choose to provide us with information that may be considered "special" or "sensitive" in certain jurisdictions—such as sexual orientation—you consent to the processing of that information in accordance with this Privacy Policy. We may occasionally ask for your consent to collect specific information, such as your precise geolocation, or to use your information for specific purposes. In some cases, you may withdraw your consent by adjusting your settings (e.g., regarding precise geolocation collection) or by removing the relevant information (e.g., profile details that may be considered "special" or "sensitive"). In any event, you may withdraw your consent at any time by contacting us via the email address provided at the end of this Privacy Policy.

Where and how we share your information

To achieve our goal, which is to help you connect with the person you saw, we share our users' information only after an Expression of Interest and Acceptance respectively, and only to the users involved. We also share some user information with service providers and partners who help us operate the Application, for reasons set out below and in some cases in the Principles. More details about how we share your information with others can be found below.

To other users

The information you voluntarily upload to the Application profile and designate as shareable is shared only:

• To the user in whom you expressed interest, so that they can recognize you and proceed to accept your expression of interest.
• To the user whose expression of interest you accepted, so that they can identify you and confirm your acceptance.

We would like you to be mindful regarding your information and ensure that the content you share is information you do not mind being visible to the other user. 

If a user submits a report concerning you (for example, if they claim that you violated the Terms of Use), we may contact them and inform them of the actions we have taken in response to their report.

To our Partners and providers of the Application's services 

We work with partners who assist us in the operation and improvement of the Application, such as those providing data hosting and maintenance, analytics, user support, marketing, advertising, payment processing, and security services. We may share limited information about you with our advertising partners in an encrypted and hashed format, ensuring it is unreadable to others.

We follow a rigorous vetting process before hiring any associate or collaborating with any third party. All our associates are required to accept strict confidentiality obligations.

To our partners

The company that manages the Application may share your information with partners for certain legitimate purposes, as set out below:

• To make the Application more secure and enable us to address...
• To assist us as service providers with data processing operations on our behalf and in accordance with our instructions. Their assistance may include technical processing operations—such as data hosting and maintenance, user support, marketing, targeted advertising and analytics, and assistance with financial and accounting matters—as well as improving the Application, protecting our data and systems, and combating spam, breaches, and other forms of misconduct.

For corporate transactions

If we participate, in whole or in part, in a merger, sale, acquisition, assignment, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control, we may transfer your data.

When required by law

We may disclose your information, where reasonably necessary, to: (a) comply with a legal process such as a court order, subpoena, search warrant, government or law enforcement investigation, or other legal requirement; (b) assist in the prevention or detection of crimes, subject at all times to applicable law; or (c) protect the safety of any person.

For the enforcement of legal rights

We may also share information: (a) where necessary to protect our legal rights and the legal rights of our members, partners, or other interested parties; (b) if disclosure would reduce our legal liability in actual or threatened litigation; (c) to enforce our agreements with you; and (d) to investigate, prevent, or take other measures regarding illegal activity, suspected fraud, or other wrongdoing.

With your consent or at your request

We may ask for your consent to share your information with third parties. In any such case, we will make clear the reason why we wish to share the information. 

We may use or share non-personal information—such as device details, general demographic data, behavioral data, and location data in a non-identifiable format—as well as personal information in an encrypted and hashed format (unreadable by humans), for any of the purposes mentioned above. We may also share this information with third parties (primarily advertisers) to develop and deliver targeted advertising for our services/the Application, and to conduct analyses and generate reports regarding the advertisements you view. We may combine this information with additional non-personal information or personal information in an encrypted and hashed format (unreadable by humans) collected from other sources. You can find more information regarding our use of cookies and similar technologies in the Cookie Policy.

Your choices and your rights

Because we want you to have control over your information, we provide you with the following options and tools:

• App Access Tools
  The tools found in the App Settings will help you correct, add, or remove information you have entered regarding your account. If you have any questions about these tools and settings, you can contact the User Support Team for assistance. Link to SUBMIT a Request
• Device-level permissions
  Mobile platforms employ security and permission systems for specific types of data and notifications—such as access to contacts, photos, the camera, location services, push notifications, and advertising identifiers. You can adjust the settings on your device to either grant or deny permission for the collection of such information or the display of such notifications. Please note, however, that if you refuse permission—particularly regarding location services—the Application will not function.
• Uninstalling the App
  You can stop the App from collecting any information by uninstalling it from your device using the standard uninstallation process. Please remember that uninstalling the App does NOT close or delete your account! It remains active.
• Closing/Deleting the App account. To close/delete your account, you must use the corresponding function within the App.

Your privacy rights

Depending on your place of residence, you may have the right to:

• Access to your information
  You may have the right to request a copy of the information we hold about you and, in certain cases, to receive it in electronic format. υποβάλλοντας ένα αίτημα.
• Correction/update of your information 
  You can edit all the information you entered in your profile via the app, except for certain basic details such as your name, date of birth, height, and gender.
• Delete your information 
  You can request that we delete the personal data we hold about you by submitting a request.

For your protection and that of all our users, and in order to respond to the aforementioned requests, we may first ask you to provide proof of identity. Please note that we may reject requests—for instance, if we are unable to verify your identity, or if the request is unlawful or infringes upon trade secrets, intellectual property rights, or the privacy or other rights of another person. Furthermore, we may be unable to fulfill certain requests to object to or restrict the processing of personal data, particularly when doing so would prevent us from continuing to provide our service or Application to you. For example, we cannot provide access to the Application if we do not have your date of birth—and thus cannot verify that you are 18 years of age or older—unless you have formally declared this.

How long we keep your personal information 

We retain your personal information only for as long as we need it for legitimate business purposes, as described above and permitted by applicable law. If you decide to stop using the Application, you can delete your account, and your profile will no longer be visible to any user. Please note that your account will be automatically deleted if you do not use the Application for two years. Following the closure of your account, we will delete your personal information/data as described below:

1. To protect the safety of our users, we implement a data retention policy of three months for account closures and one year for suspended accounts. During this period, we retain the information in case we need to investigate illegal or dangerous behavior. This data retention is based on our legitimate interest as well as the interests of potential third-party victims.
2. Once the aforementioned information retention period expires, we delete the data and retain limited information only for specific purposes, such as:

(a) We retain certain data/information to comply with legal data retention requirements: Specifically, we retain transaction data for 10 years to comply with tax and accounting legal requirements; credit card details for the duration of the period during which the user is entitled to dispute transactions; and "traffic data"/log files for one year to comply with legal data retention requirements. We also maintain records of user consent for five years as proof of our compliance with applicable legislation.

b) We retain certain data/information based on our legitimate interest: We retain records of user support data as well as purchases/subscriptions for five years in order to support our user support decisions, enforce our rights, and defend ourselves in the event of a claim. We retain information regarding the existence of past accounts and subscriptions—which we delete three years after the closure of your last account—to ensure standard and accurate financial forecasting and reporting. We retain profile data for one year in anticipation of potential litigation and for the establishment, exercise, or defense of legal claims; we also retain necessary data to prevent banned users from opening a new account, for as long as is required to protect the safety and vital interests of our users.

c) We retain information based on our legitimate interest where there is an outstanding or potential issue, claim, or dispute requiring us to retain information. Specifically, if we receive a valid legal subpoena or request requiring us to preserve data, we will need to retain such data in order to comply with our legal obligations. Data is retained if deemed necessary as part of legal proceedings.

Use of the Application by children is not permitted.

Use of the Application is permitted only for individuals aged 18 and over. If you suspect that a user is under 18, please submit a report.

Amendments/Updates to the Privacy Policy

This Privacy Policy is subject to change. In such an event, we will notify you in good time before significant changes take effect, so that you have time to review them.

How to contact us

If you have any questions regarding this Privacy Policy, you can send an email to info@tickfortwo.com

To submit any request, click here.